Frequently Asked Questions
Does the hotel have adapted rooms for disabled guests?
Yes, there are a few adapted rooms (wider door, handrails) but these must be requested in advance as this depends on availability.
Do all the rooms have safe? How much does it cost?
Yes, all rooms have a safe. The cost per day is 2,50€.
Are there non smoking rooms in the hotel?
All the rooms in the hotel are non smoking rooms.
Do all rooms have air conditioning?
All rooms have air conditioning.
Do all the rooms have a hairdryer?
All rooms have a hairdryer in the bathroom.
Do all the rooms have a fridge?
All rooms have a fridge or a small minibar (empty) that you can use.
What includes the "All Inclusive" board basis?
“All Inclusive” means you have breakfast, lunch, dinner and snacks in between hours (snacks include hamburgers, hot dogs, sandwiches, pastries, etc). Drinks are also included (soft and alcoholic drinks, local brands. If you want other brands that are not included, you must pay a supplement that depends on the drink. Please ask at the bar/restaurant on arrival). You can enjoy the “All Inclusive” from 10am to 11pm.
Is the minibar service included in the "All inclusive" package?
Minibar service is not included in the package. If you want the minibar filled with drinks, this has a charge (please contact reception for prices).
Are spa treatments included in the "All inclusive" package?
Spa treatments are not included and must be paid separately.
Does the hotel have Wi-Fi connection?
Yes, we do have wi-fi on the second floor (Wi-Fi zone), free for guests.
Does the hotel provide a pool towel service?
Yes, we do have a pool towel service. You must leave a 10€ deposit per towel at SPAradise that is refunded when you return the towels. If you wish to change your towel during your stay, this has a cost of 0,50€ per towel.
Does the hotel have a car park for guests?
We do have a small free car park for guests (capacity for about 10 cars). There is plenty of public parking spaces around the hotel.
Am I allowed to wear shorts at the restaurant?
We inform you that both, gentlemen and ladies, should attend the dinner service using the appropiate clothing, adequate to a family Hotel. We recommend smart casual dress code. Shorts are allowed, as long as they are dress shorts.
Can I request a late check-out (after 12am) on my departure date?
Late check-outs depend on availability and can only be confirmed the same day of your departure. Therefore, this can only be requested during your departure day at the hotel reception.
What are the age limits for children?
A child from 0 till 2 years old classes as a baby (cot). From 3 to 12 years old he will class as a child and if he is 13 years or older, he will class as an adult (age is checked on arrival).